HOW DO I ACCESS MY TEMPLATE?
After your purchase your template, you will receive an email with your download link. Download and unzip the file, then find the PDF titled “Canva” and open the document. Your access button is located in the PDF file.
DO YOU OFFER REFUNDS?
Because these are digital files, we do not offer refunds. However, in the event that you accidentally order the same template more than once, in the same order, you are entitled to a refund.
please reach out to support@fourthstreetcreative.com
DO YOU OFFER CUSTOM DESIGN?
The short answer is, no. But we do have offers from time-to-time that include creating custom templates for you or your team. Join the VIP Insiders to stay up-to-date!
HOW DO I BUY THE TEMPLATES FOR MY TEAM?
Each template purchased is released with a personal license. Which entitles you to one end-user. You can purchase a commercial license by contacting hello@fourthstreetcreative.com.
I’M HAVING TROUBLE EDITING THE TEMPLATE
If you need a little extra help check out our resources section. We have custom walkthroughs for each template. You can start HERE
I DON’T KNOW WHICH TEMPLATE IS RIGHT FOR ME?
Not sure which look is best for your biz? Don’t sweat it. I’ve got a quiz that will place you into the Fourth Street Six Brand Styles and give you clarity on everything brand-related.
THERE’S A PROBLEM WITH MY TEMPLATE
Issues with your file? Hey sometimes these things happen, but we’re here to make sure you’ve got what you need. Just reach out to us at support@fourthstreetcreative.com to get the help you need!
CAN I ADD MY OWN PHOTOS, FONTS, COLOURS?
YES! All of our templates are made in Canva so you can change anything from colours, to fonts, to images and beyond.
WILL THESE TEMPLATES WORK WITH THE FREE VERSION OF CANVA?
YUP! We’ve designed everything to work with the free version (with the exception of some Pro photos…but you’ll be changing those anyway!).